Chatbase Review for 2025: Is It Worth the Subscription?
Chatbase is an excellent tool for building AI chatbots without technical expertise, but its capabilities are primarily limited to chatbot creation.
In this Chatbase review, we’ll explore:
- What Chatbase is, how it works, and its key features
- Chatbase pricing and what each plan offers
- The pros and cons of Chatbase
- How Axioma AI compares to Chatbase
Let’s dive in.
What is Chatbase?
Chatbase is a chatbot builder that enables users to create AI-driven chatbots trained on custom data. It allows seamless integration with websites, Shopify stores, and no-code platforms like Bubble.
With Chatbase-built chatbots, businesses can enhance customer support, generate leads, and maintain better engagement with their audience.
It’s a user-friendly solution that doesn’t require any coding, making it accessible to businesses of all sizes.
Getting Started with Chatbase
To begin using Chatbase:
- Visit the Chatbase website and click on the Try for Free button.
- Sign up for an account and enter basic information.
- Once logged in, access resources like Documents, Support, and Changelog to familiarize yourself with the platform.
The documentation includes best practices and detailed guides on integrating Chatbase with APIs, third-party tools, and building a comprehensive knowledge base.
For assistance, Chatbase offers an AI-powered search tool to answer queries, and customer support is available for technical issues.
Creating a Chatbot with Chatbase
To create a chatbot:
- Click on the Chatbots button.
- Upload training data (PDFs, website links, documents, or manually enter text).
- Click Create Chatbot to enter the Playground interface.
Here, you’ll:
- Select a language model – Choose from OpenAI’s GPT-4, GPT-4 mini, Claude 3.5 Sonnet, Claude 3 Opus, Gemini models, CommandR+, and others.
- Set temperature – Adjust the chatbot’s creativity level.
- Choose a system prompt – Define the chatbot’s role, such as customer support, sales, or personal assistant.
- Provide custom instructions – Set tone, behavior, and additional chatbot personality traits.
- Test your chatbot – Interact with the chatbot as a lead, customer, or support agent to refine its responses.
Once finalized, embed the chatbot on your website using Copy Iframe or Copy Script commands under the Connect tab.
Key Features of Chatbase
Chatbase offers several useful features, including:
✔ Training on custom data – Upload large data sets from websites, PDFs, and documents.
✔ Customizable responses – Tailor chatbot behavior to match your brand voice.
✔ Analytics dashboard – Gain insights into chatbot performance and customer interactions.
✔ Third-party integrations – Connect with platforms like Zapier, Google, and scheduling tools like Calendly.
Chatbase Pricing
Chatbase offers four pricing plans:
Plan | Price | Features |
Free | $0/month | One chatbot, 100 message credits, limited data training |
Hobby | $40/month | One chatbot, 2,000 message credits, full integrations, 11M-character training base |
Standard | $150/month | Two chatbots, 12,000 message credits, team access (3 seats), 10 AI Actions per chatbot |
Pro | $500/month | Three chatbots, 40,000 message credits, advanced analytics, 15 AI Actions per chatbot |
Pros & Cons of Chatbase
Pros:
✔ Easy to use with no coding required
✔ Supports multiple LLMs (GPT-4, Claude, Gemini, etc.)
✔ Simple website embedding process
Cons:
❌ Focused only on chatbot functionality
❌ Limited workflow automation
❌ Rigid pricing structure with high jumps between plans
How Axioma AI Compares to Chatbase
If you need an AI-powered chatbot and more, Axioma AI offers broader automation capabilities.
1. Axioma AI Chatbots Are More Versatile
Axioma AI chatbots can:
✔ Connect to CRMs, FAQs, and knowledge bases ✔ Use advanced AI models like GPT-4o, GPT-4-turbo, and Claude 3 Opus ✔ Automate customer interactions beyond basic Q&A
2. Axioma AI Has Advanced Integrations
While Chatbase supports Zapier and webhooks, Axioma AI enables direct integrations with platforms like Slack, Notion, and HubSpot. You can automate workflows without needing extra third-party tools.
3. Axioma AI Supports Multi-Agent Collaboration
Unlike Chatbase, which limits users to three chatbots, Axioma AI allows you to build multiple chatbots that can work together to handle complex tasks.
Choose Axioma AI for Smarter Automation
If you need a simple chatbot solution, Chatbase is a good choice. However, if you require a chatbot with advanced automation, multi-agent capabilities, and deeper integrations, Axioma AI is the better option.
With Axioma AI, you can:
✔ Set up AI-powered chatbots without coding
✔ Automate real-time customer interactions beyond simple Q&A
✔ Assign multiple AI agents to handle complex workflows
Try Axioma AI today for smarter, scalable AI-driven customer engagement!